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Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


All returns must be initiated by the return process described below within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, you must contact customer  support (see contacts below) and start the Return Merchandise Authorization (RMA) process.

You will then be given the RMA number as well as  instructions on how & where to return the item.  Please place the item securely in its original  packaging and mark the outer box with the Return Merchandise Authorization (RMA) number.


After receiving your return and inspecting the  condition of your item, we will process your return. Please allow 3 days from the receipt of your item to process your return.


For defective or damaged products, please contact us at the customer service number below to  arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at :

Zackman Scientific
Phone: (800) 455-1568

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